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FAQ

Problem on motor

Time:2018-04-02 Views:1057
2.1  Motor of X,Y or Z can not work
A. Check whether the motor cable connected well.
B. Check the motor wire sequence.
C. Replace a new motor cable and test again.
D. Replace a new motor and test again.
E. Restart the power supply of printer and then Using a multimeter to test the DC voltage of the motor joint. If the voltage is not about 12V, means the motor driver’s chips is damaged, please connect with us, we will help you fix it.

2.2  Motor direction of X,Y or Z are not correct
A.  Refer to the installation guide to change the direction of motor.
B.  You can modify the direction of the stepper motor by changing the firmware.

2.3  Abnormal noise are made when motor working
WARNING!!! If the motor sounds abnormal noise, please do not allow the motor to work for more than 3 seconds before you fixed the issue, otherwise it may damage the control board.Wrong wiring/control board has issue/motor is damaged/excessive movement resistance may lead to abnormal noise of the motor.
A.  Power off, and Manual X, Y, Z axis, make sure they move smoothly.
B.  Check whether the motor cable connect well, bad connection of stepper motor’s cable may lead abnormal noise even damage the control board.
C.  Replace a motor wire and test again.
D.  Replace a motor and test again.
E.  Reset the control board. Test the voltage of control board motor connect to GND by using multimeter. If it isn’t about 12V. It’s the problem of control board.

2.4  X,Y or Z motor can only turns in one direction
A.  Replace a motor wire and test again.
B.  Replace a motor and test again.
C.  Disconnect the ENDSTOP, power on and test the voltage of endstop connector (S and -). If it’s less than 4V, means the control board is damaged. Please contact with us,we will help you fix it.

2.5  Motor of extruder don’t work
A.  Check whether the temperature of extruder is over 170℃(In order to protect the extruder, when the temperature is lower than 170℃, the motor wouldn’t work ).
B.  Check whether the motor cable is connected well or not.
C.  Replaced a motor cable and test again.
D.  Replace a stepper motor and test again.
E.  Restart the control board. Test the voltage of control board motor by using multimeter. If it isn’t about 12V.Means the control board is damaged.Please contact with us,we will help you fix it.

2.6  Extruder rotates but does not feed the material
A.  Adjust the temperature of extruder to 230℃ and test again.
B.  Check whether the jbckscrew of gear on the extruder motor is loosened.
C.  Check the elasticity of the pressure head.
D.  Clean the nozzle.
E.  Replace nozzle and throat.
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